Details
ISO/IEC 20000:2011 - A Pocket Guide
1. Aufl.
16,99 € |
|
Verlag: | Van Haren Publishing |
Format: | EPUB |
Veröffentl.: | 01.01.1970 |
ISBN/EAN: | 9789401800570 |
Sprache: | englisch |
Anzahl Seiten: | 178 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.